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Shipping Policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Times
We are pleased to offer free shipping on orders of €100 or more. For orders below €100, standard shipping rates will apply, as calculated at checkout.
| Order Total | Shipping Fee |
|---|---|
| €100 and above | Free Shipping |
| Below €100 | Calculated at checkout based on your location |
Estimated delivery times may vary depending on your location:
- Domestic : 3–7 business days
- International: 10–18 business days
Shipping Carriers
We partner with trusted carriers to ensure timely and secure delivery, including:
- DHL Express
- FedEx
- EMS
Customs & Duties
For international orders, customs and import taxes may apply. These fees are the responsibility of the buyer and are not included in the order total or shipping cost.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor the progress of your delivery.
Lost or Damaged Packages
We are not responsible for packages lost or damaged during transit. However, if you encounter any issues, please contact us at (+357 97 446001 WhatsApp), and we will do our best to assist you.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, feel free to reach out to our support team at Info@Cocktailceremony.com