Frequently Asked Questions (FAQ)
1. Do you work only with bars or also with private customers?
We work with everyone! Our store is perfect for both professional bartenders and cocktail lovers who enjoy mixing drinks at home.
2. What payment methods are available?
You can pay for your order online with a bank card. Regular customers may be eligible for custom payment terms.
3. Do you offer delivery within Cyprus and to other countries?
Yes, we deliver worldwide. Orders over €100 are shipped for free.
4. How can I be sure of the product quality?
We work directly with trusted manufacturers and use the same tools in our own bar service. Quality is our reputation. If you're not satisfied with a product, you can return it (as long as it's unused and in its original condition).
5. Can I get personalized assistance?
Absolutely! Message us on WhatsApp or Instagram — we’ll help you select the perfect setup for your bar and volume of service.
6. How quickly are orders processed?
Orders placed on business days before 6 PM are usually processed the same day. We do our best to ship as fast as possible.
7. Do you offer local pickup?
Not at the moment — our showroom is currently under construction.
8. What should I do if an item arrives damaged or defective?
We'll replace the item or issue a store credit for the full value. Just contact us within 3 days of receiving the order and include photos of the issue.
9. Can I order an item that’s out of stock?
Yes, we can source items on request. Send us a list or photos of what you’re looking for, and we’ll do our best to get it quickly.
10. Do you offer discounts for wholesale or business clients?
Definitely! If you're ordering for a bar, restaurant, or training center — get in touch and we'll offer tailored pricing.
11. Do you host trainings or masterclasses?
Yes! We regularly run both online and offline cocktail and bartending classes. Follow us on social media for updates.